careers
Winning tactics for a new digital agency
Bring to the table win-win survival strategies to ensure proactive domination. At the end of the day, going forward, a new normal that has evolved…
careers
How to be more productive usgin sticky notes
Bring to the table win-win survival strategies to ensure proactive domination. At the end of the day, going forward, a new normal that has evolved…
- September 20, 2025
Design, UX
How to drive your customer experience
Bring to the table win-win survival strategies to ensure proactive domination. At the end of the day, going forward, a new normal that has evolved…
- September 20, 2025
Marketing
How Digital Customer Care is Slowly Overtaking the Call Centre
Yesterday, help was a call away but today, it is a click away. Let us face it; everybody seeks convenience. Few of us have neither…
- January 28, 2019
Marketing
Why “Customer Service Week”, Should Be a 365 Days Affair
On Monday morning, I received tons of messages from my bank, telephone network, and utility companies wishing me a pleasant customer service week. Last year
- January 28, 2019
Marketing
When Avoiding Robots Becomes Avoiding Men
It came to my attention that as a Nation we are all on the hype that being connected to our phones means we are better
- January 28, 2019
Marketing
Customer Service Wars
It started gently. Today, most brands on Social media now have some sort of response team to your questions and queries if you post on
- January 28, 2019