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# Digital Brands

Brand Strategy, Customer Engagement, Service Design, Digital Transformation

## Sitemaps

- [XML Sitemap](https://digitalbrands.africa/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [Insights](https://digitalbrands.africa/insights/)
- [Winning tactics for a new digital agency](https://digitalbrands.africa/winning-tactics-for-a-new-digital-agency/) - Bring to the table win-win survival strategies to ensure proactive domination. At the end of the day, going forward, a new normal that has evolved from generation X is on the runway heading towards a streamlined cloud solution. User-generated content in real-time will have multiple touchpoints for offshoring. Capitalize on low hanging fruit to identify
- [How to be more productive usgin sticky notes](https://digitalbrands.africa/how-to-be-more-productive-usgin-sticky-notes/) - Bring to the table win-win survival strategies to ensure proactive domination. At the end of the day, going forward, a new normal that has evolved from generation X is on the runway heading towards a streamlined cloud solution. User-generated content in real-time will have multiple touchpoints for offshoring. Capitalize on low hanging fruit to identify
- [How to drive your customer experience](https://digitalbrands.africa/how-to-drive-your-customer-experience/) - Bring to the table win-win survival strategies to ensure proactive domination. At the end of the day, going forward, a new normal that has evolved from generation X is on the runway heading towards a streamlined cloud solution. User-generated content in real-time will have multiple touchpoints for offshoring. Capitalize on low hanging fruit to identify
- [Why “Customer Service Week”, Should Be a 365 Days Affair](https://digitalbrands.africa/why-customer-service-week-should-be-a-365-days-affair/) - On Monday morning, I received tons of messages from my bank, telephone network, and utility companies wishing me a pleasant customer service week. Last year and the year before that, were no different.
- [How Digital Customer Care is Slowly Overtaking the Call Centre](https://digitalbrands.africa/how-digital-customer-care-is-slowly-overtaking-the-call-centre/) - Yesterday, help was a call away but today, it is a click away. Let us face it; everybody seeks convenience. Few of us have neither the patience nor the time to deal with the laborious commute let alone, the winding queues at customer care outlets. Although call centres promised to remedy these problems, they fade
- [Customer Service Wars](https://digitalbrands.africa/customer-service-wars/) - It started gently. Today, most brands on Social media now have some sort of response team to your questions and queries if you post on their Facebook and twitter pages.
- [When Avoiding Robots Becomes Avoiding Men](https://digitalbrands.africa/when-avoiding-robots-becomes-avoiding-men/) - It came to my attention that as a Nation we are all on the hype that being connected to our phones means we are better people.

## Pages

- [Home](https://digitalbrands.africa/)
- [Privacy Policy](https://digitalbrands.africa/privacy-policy/) - Who we are Our website address is: https://azure-mouse-395592.hostingersite.com. Comments When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided
- [DIGITAL STRATEGY](https://digitalbrands.africa/digital-strategy/) - Content in the digital age is the life-blood of any business or organisation. Bring to the table win-win survival strategies to ensure proactive domination. At the end of the day, going forward, a new normal that has evolved from generation X is on the runway heading towards a streamlined cloud solution. User generated content in

## My Templates

- [Default Kit](https://digitalbrands.africa/?elementor_library=default-kit)
- [Main Showreel](https://digitalbrands.africa/?elementor_library=main-showreel)
- [Showreel - Customer Experience](https://digitalbrands.africa/?elementor_library=showreel-customer-experience)
- [Showreel - Content Design & Production](https://digitalbrands.africa/?elementor_library=showreel-content-design-production)
- [Showreel - Digital & Interactive](https://digitalbrands.africa/?elementor_library=showreel-digital-interactive)
- [Showreel - Brand Strategy & Manifestation](https://digitalbrands.africa/?elementor_library=showreel-brand-strategy-manifestation)
- [Maintenance](https://digitalbrands.africa/?elementor_library=maintenance) - Scheduled Maintenance Our website is undergoing scheduled maintenance. We apologize for any inconvenience and appreciate your understanding.
- [Home 6](https://digitalbrands.africa/?elementor_library=home-6) - We’re a digital agency. Getting Started Future Vision. It is a long established fact that a reader will be distracted by the readable content of a page. Product Design. There are many variations of passages of available, but the majority alteration in some form. Inovative Solutions. The generated Lorem Ipsum is therefore always free from
- [home 5](https://digitalbrands.africa/?elementor_library=home-5) - We’re a digital agency. Getting Started Future Vision. It is a long established fact that a reader will be distracted by the readable content of a page. Product Design. There are many variations of passages of available, but the majority alteration in some form. Inovative Solutions. The generated Lorem Ipsum is therefore always free from
- [contact form](https://digitalbrands.africa/?elementor_library=contact-form) - Let’s Talk? Let’s make something awesome togheter Your Name * Your Email * Subject * Budget Select BudgetLow budget$1,000 — $2,000$2,000 — $5,000$5,000 — $10,000$10,000+ Your Message *
- [Home Studio Services Section](https://digitalbrands.africa/?elementor_library=home-studio-services-section) - What we offer We design and build brands. Digital Strategy Lorem ipsum dolor sit amet elit. Tempore corrupti temporibus fuga earum asperiores. UX Design Lorem ipsum dolor sit amet elit. Tempore corrupti temporibus fuga earum asperiores. Product Design Lorem ipsum dolor sit amet elit. Tempore corrupti temporibus fuga earum asperiores. Content Strategy Lorem ipsum dolor
- [Footer-Freelancer](https://digitalbrands.africa/?elementor_library=footer-freelancer) - Let’s Talk HELLO@lindawalters.COM Lorem ipsum dolor sit amet consectetur adipisicing elit. Tempore corrupti temporibus fuga earum asperiores, alias excepturi sit. Impedit, fugit laudantium. Facebook Twitter Instagram Dribbble
- [footer1](https://digitalbrands.africa/?elementor_library=footer1) - Facebook Twitter Instagram Github Let’s Talk? Make an enquiry! Berlin. +21 30 310 0010 Melbourne. +21 201 161 0011 2018 © Gentium, All rights reserved. Terms of use Privacy Policy Cookie Policy
- [Home 4](https://digitalbrands.africa/?elementor_library=home-4) - We’re a digital agency. Getting Started Future Vision. It is a long established fact that a reader will be distracted by the readable content of a page. Product Design. There are many variations of passages of available, but the majority alteration in some form. Inovative Solutions. The generated Lorem Ipsum is therefore always free from
- [Home 3](https://digitalbrands.africa/?elementor_library=home-3) - We’re a digital agency. Getting Started Future Vision. It is a long established fact that a reader will be distracted by the readable content of a page. Product Design. There are many variations of passages of available, but the majority alteration in some form. Inovative Solutions. The generated Lorem Ipsum is therefore always free from
- [Home 2](https://digitalbrands.africa/?elementor_library=home-2) - We’re a digital agency. Getting Started Future Vision. It is a long established fact that a reader will be distracted by the readable content of a page. Product Design. There are many variations of passages of available, but the majority alteration in some form. Inovative Solutions. The generated Lorem Ipsum is therefore always free from
- [Home 1](https://digitalbrands.africa/?elementor_library=home-1) - We’re a digital agency. Getting Started Future Vision. It is a long established fact that a reader will be distracted by the readable content of a page. Product Design. There are many variations of passages of available, but the majority alteration in some form. Inovative Solutions. The generated Lorem Ipsum is therefore always free from

## Portfolio

- [Biker](https://digitalbrands.africa/portfolio/expedia-solutions-2/) - Summary. Bring to the table win-win survival strategies to ensure proactive domination. At the end of the day, going forward, a new normal that has evolved from generation X is on the runway heading towards a streamlined cloud solution. User generated content in real-time will have multiple touchpoints for offshoring. Capitalize on low hanging fruit
- [Product Design](https://digitalbrands.africa/portfolio/product-design/) - Summary. Bring to the table win-win survival strategies to ensure proactive domination. At the end of the day, going forward, a new normal that has evolved from generation X is on the runway heading towards a streamlined cloud solution. User generated content in real-time will have multiple touchpoints for offshoring. Capitalize on low hanging fruit
- [Porsche Panamera](https://digitalbrands.africa/portfolio/home-design/) - Summary. Bring to the table win-win survival strategies to ensure proactive domination. At the end of the day, going forward, a new normal that has evolved from generation X is on the runway heading towards a streamlined cloud solution. User generated content in real-time will have multiple touchpoints for offshoring. Capitalize on low hanging fruit
- [Nike Setup](https://digitalbrands.africa/portfolio/electrica/) - Summary. Bring to the table win-win survival strategies to ensure proactive domination. At the end of the day, going forward, a new normal that has evolved from generation X is on the runway heading towards a streamlined cloud solution. User generated content in real-time will have multiple touchpoints for offshoring. Capitalize on low hanging fruit
- [Red Jacket](https://digitalbrands.africa/portfolio/interior-design/) - Summary. Bring to the table win-win survival strategies to ensure proactive domination. At the end of the day, going forward, a new normal that has evolved from generation X is on the runway heading towards a streamlined cloud solution. User generated content in real-time will have multiple touchpoints for offshoring. Capitalize on low hanging fruit
- [Minimal Watche](https://digitalbrands.africa/portfolio/woody/) - Summary. Bring to the table win-win survival strategies to ensure proactive domination. At the end of the day, going forward, a new normal that has evolved from generation X is on the runway heading towards a streamlined cloud solution. User generated content in real-time will have multiple touchpoints for offshoring. Capitalize on low hanging fruit
- [Nike Red Product](https://digitalbrands.africa/portfolio/bikeer/) - Summary. Bring to the table win-win survival strategies to ensure proactive domination. At the end of the day, going forward, a new normal that has evolved from generation X is on the runway heading towards a streamlined cloud solution. User generated content in real-time will have multiple touchpoints for offshoring. Capitalize on low hanging fruit
- [Kyocera+MFI Group](https://digitalbrands.africa/portfolio/kyoceramfi-group/) - Marketing Strategy and Localisation across 18 countries in Africa Project Summary: Developed and executed the marketing strategy, digital expertise, and marketing localisation for Kyocera through MFI Document Solutions (Kyocera’s distributor), a leading document solutions provider in Sub- Saharan Africa, resulting in unprecedented success. How We Did It: Implemented a localised integrated marketing strategy and communication
- [Two Rivers Sonic Branding Piece](https://digitalbrands.africa/portfolio/two-rivers-sonic-branding-piece/)
- [Two Rivers](https://digitalbrands.africa/portfolio/tr/) - E-commerce and User Experience on Steroids Project Summary: Developed and executed a comprehensive brand identity and e-commerce platform strategy for LuxVinea, an Australian-based champagne specialist providing exclusive access to premium French champagne from various regions, resulting in a distinctive market positioning and enhanced customer experience. How We Did It: Implemented a bespoke musical composition for
- [LuxVinea](https://digitalbrands.africa/portfolio/luxvinea/) - E-commerce and User Experience on Steroids Project Summary: Developed and executed a comprehensive brand identity and e-commerce platform strategy for LuxVinea, an Australian-based champagne specialist providing exclusive access to premium French champagne from various regions, resulting in a distinctive market positioning and enhanced customer experience. How We Did It: Implemented a complete brand development process
- [Checkups](https://digitalbrands.africa/portfolio/checkups/) - From 200 to 1000+ Covid-19 Tests Daily thanks to an Ingenious Demand Generation and CX Engine Project Summary: CheckUps Medical Kenya and South Sudan aimed to launch an aggressive demand generation strategy driven by digital initiatives. How We Did It: We developed a comprehensive digital marketing engine for CheckUps Medical, serving both Kenya and South
- [Enroute54](https://digitalbrands.africa/portfolio/enroute54/) - Website Design and E-commerce for Enroute 54 – Ghana Experience Partner of Afrofuture. Project Summary: Developed and executed a comprehensive digital platform strategy for En Route 54, a proudly African company providing curated group travel experiences across the continent, resulting in exceptional user engagement and market penetration. How We Did It: Implemented a state-of-the-art e-commerce
- [Magical Kenya](https://digitalbrands.africa/portfolio/magical-kenya/) - PROJECT DETAILS CLIENT Kenya Tourism Board Date 2012 CATEGORY Brand Design Visit site RELATED PROJECTS. Magical Kenya Brand Design Airtel CX Training Checkups Creative / Demand Generation / Digital Marketing / Influencer Marketing Kyocera+MFI Group Marketing Strategy Black Star Line Festival Concert / Experiential Digital Enroute54 Ecommerce Terminal Space Design NBS Uganda Brand Positioning /
- [Airtel](https://digitalbrands.africa/portfolio/airtel/) - Customer Engagement on Steroids Across Kenya, Uganda and Rwanda Project Summary: Airtel Kenya, Uganda and Rwanda comprehensive customer engagement strategy How We Did It: This entailed developing the Customer Experience Strategy, assembling an internal team, and ultimately institutionalising digital customer engagement practices. We managed the strategy’s creation and implementation, which involved hiring international vendors and
- [NBS Uganda](https://digitalbrands.africa/portfolio/nbs-uganda/) - Repositioning Next Media as the Leading Media Group in Uganda PROJECT DETAILS CLIENT NBS Uganda Date 2014 CATEGORY Channel Branding, Brand Positioning Visit site RELATED PROJECTS. Customer Engagement on Steroids Across Kenya, Uganda and Rwanda CX Training Marketing Strategy for Kyocera, Expert Digital and Marketing Localisation Across 18 African Countries Marketing Strategy Black Star Line
- [Black Star Line Festival](https://digitalbrands.africa/portfolio/black-star-line-festival/) - Cutting Edge Digital Experiential Technology PROJECT DETAILS CLIENT Black Star Line Festival Date 2023 CATEGORY Experiential Digital, Concert Visit site RELATED PROJECTS. Customer Engagement on Steroids Across Kenya, Uganda and Rwanda CX Training Marketing Strategy for Kyocera, Expert Digital and Marketing Localisation Across 18 African Countries Marketing Strategy Black Star Line Festival Concert / Experiential
- [Terminal](https://digitalbrands.africa/portfolio/terminal/) - Space Design PROJECT DETAILS CLIENT Terminal Date 2022 CATEGORY Space Design Visit site RELATED PROJECTS. Customer Engagement on Steroids Across Kenya, Uganda and Rwanda CX Training Marketing Strategy for Kyocera, Expert Digital and Marketing Localisation Across 18 African Countries Marketing Strategy Black Star Line Festival Concert / Experiential Digital Enroute54 Ecommerce Breeze Identity Design USIU
- [How About Saving Africa the Next Billion Prints](https://digitalbrands.africa/portfolio/how-about-saving-africa-the-next-billion-prints/) - Situation. MFI Group was seeking a solution that would place the company as the leading Document Imaging Solutions provider in Africa. Solution. Our task, transform MFI from a name to an experience. We began our 360 brand revamping exercise to reposition the company as a top competitor in the market. This intensive project included: brand
- [Winning in the Age of the Customer (Airtel CX)](https://digitalbrands.africa/portfolio/winning-in-the-age-of-the-customer-airtel-cx/) - Situation. Airtel Kenya was looking for a way to effectively use their social media assets as an avenue to increase customer loyalty and brand awareness. Solution. Jamo and Caro were born from our strategic plan to revamp Airtel’s social media presence and efficacy by putting a face to the name, therefore giving the brand a
- [Digital Transformation](https://digitalbrands.africa/portfolio/digital-transformation/) - Safaricom saves millions of shilling with our Digital Annual Report Up to 2008, Safaricom had been printing about 1 million annual reports for its shareholders. In 2009, DB approached Safaricom and proposed the move to a more cost-effective solution; Our Digital Annual Report Platform. The solution was focused on producing the annual report mostly for
- [Telling Stories Through Digital](https://digitalbrands.africa/portfolio/telling-stories-through-digital/) - Situation. The Michael Joseph Centre (MJC) is a gathering place for arts and community events. Safaricom wanted to create an area within the centre that complimented these activities and at the same time feature product innovations and company milestones. Solution. We created The Innovation Centre, 2 spaces within the MJC that combine technology with tradition,

## Theme Templates

- [Header](https://digitalbrands.africa/pixe_templates/header-2/) - Gentium. Home Services Works About Client Blog Contact Facebook Twitter Instagram Vimeo
- [footer](https://digitalbrands.africa/pixe_templates/footer-2/) - Have a project in mind? Let’s discuss. Build your entire site in minutes and customize in real-ti Get a Quote Today Let\\’s Talk? Let’s make something awesome togheter Your Name * Your Email * Subject * Budget Select BudgetLow budget$1,000 — $2,000$2,000 — $5,000$5,000 — $10,000$10,000+ Your Message * 2018 © Gentium, All rights reserved. Terms
- [Sticky Header](https://digitalbrands.africa/pixe_templates/sticky-header-2/) - Gentium. Home Services Works About Client Blog Contact
- [Header](https://digitalbrands.africa/pixe_templates/header/) - Linkedin Facebook Instagram X-twitter Youtube
- [footer](https://digitalbrands.africa/pixe_templates/footer/) - Have a project in mind? Let’s discuss. We are a service design company empowering brands to predict customer behaviour and enhance the experience at every point of interaction across the experience chain using data, design and interactive media. Get in Touch With Us Now! Let’s Talk? Let’s make something awesome togheter Your Name * Your
- [Sticky Header](https://digitalbrands.africa/pixe_templates/sticky-header/) - Home Works Services Testimonials Blog Contact

## Categories

- [Marketing](https://digitalbrands.africa/category/marketing/)
- [UX](https://digitalbrands.africa/category/ux/)
- [careers](https://digitalbrands.africa/category/careers/)
- [Design](https://digitalbrands.africa/category/design/)

## Tags

- [Digital](https://digitalbrands.africa/tag/digital/)
- [Marketing](https://digitalbrands.africa/tag/marketing/)
- [UX Design](https://digitalbrands.africa/tag/ux-design/)

## Categories

- [Digital](https://digitalbrands.africa/portfolio-category/digital/)
- [CX Training](https://digitalbrands.africa/portfolio-category/cx-training/)
- [Brand Design](https://digitalbrands.africa/portfolio-category/brand-design/)
- [Brand Guidelines](https://digitalbrands.africa/portfolio-category/brand-guidelines/)
- [Brand Positioning](https://digitalbrands.africa/portfolio-category/brand-positioning/)
- [Brand Strategy](https://digitalbrands.africa/portfolio-category/brand-strategy/)
- [Demand Generation](https://digitalbrands.africa/portfolio-category/demand-generation/)
- [Channel Branding](https://digitalbrands.africa/portfolio-category/channel-branding/)
- [Digital Marketing](https://digitalbrands.africa/portfolio-category/digital-marketing/)
- [Space Design](https://digitalbrands.africa/portfolio-category/space-design/)
- [Identity Design](https://digitalbrands.africa/portfolio-category/identity-design/)
- [Ecommerce](https://digitalbrands.africa/portfolio-category/ecommerce/)
- [Concert](https://digitalbrands.africa/portfolio-category/concert/)
- [Experiential Digital](https://digitalbrands.africa/portfolio-category/experiential-digital/)
- [Marketing Strategy](https://digitalbrands.africa/portfolio-category/marketing-strategy/)
- [Creative](https://digitalbrands.africa/portfolio-category/creative/)
- [Influencer Marketing](https://digitalbrands.africa/portfolio-category/influencer-marketing/)
- [Sonic Branding](https://digitalbrands.africa/portfolio-category/sonic-branding/)
- [App](https://digitalbrands.africa/portfolio-category/app/)
- [Architecture](https://digitalbrands.africa/portfolio-category/architecture/)
- [Concept](https://digitalbrands.africa/portfolio-category/concept/)
- [Design](https://digitalbrands.africa/portfolio-category/design/)
- [Marketing](https://digitalbrands.africa/portfolio-category/marketing/)